Insights and news about lytra

Welcome to our blog – your go-to resource for insights and news on the future of Customer Service. Dive into our articles to discover how lytra increases productivity, CSAT, and much more.

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More insights about lytra

Whether it's a sneak peek into our technology, the latest trends, or practical tips to optimize your customer service. We've got it all!

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Guides for Businesses
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Trends in Customer Service
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Data protection and IT security are our top priorities

lytra ensures all services are hosted on GDPR-compliant, ISO 27001 certified, high-security servers within the EU. Your data is always encrypted using industry-standard protocols like TLS and never used to train our AI models. Additional security is provided by robust security mechanisms like 2FA and dynamic, context-aware data access policies.
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Full integration of your IT systems

lytra is the first Customer Service Hub that integrates all third-party tools into a single platform. Besides plug-and-play interfaces to different IT tools such as ERP, CRM, collaboration tools or cloud drives, lytra has an API to connect your own databases and IT systems.

Your system is not included? We also develop customized interfaces for your IT systems!
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Conversation gateways
An overview of third party tools serving as conversation gateways, for which lytra has developed a plug-and-play interface.
Information & data sources
An overview of third party tools serving as information and data sources, for which lytra has developed a plug-and-play interface.

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