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How much in savings & additional revenue can lytra bring to your service business?

Enter your key figures and instantly see the savings potential and revenue leverage lytra offers your company.

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€0

Potential savings / year

Less handling time per case, plus capacity freed across the team.

€0

New service revenue / year

Around €100 of additional service revenue per service case.

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A statement from our CEO

Understand the strategic importance of the service business

Discover how lytra enables service teams to automate tasks, coordinate work intelligently, and respond faster to customer needs.

The difference

Only lytra resolves your service cases, from the
first message to the finished order
in your ERP system

Compare for yourself and see why generic AI platforms fail in technical customer service.

Capability
Recommended
Other AI platforms
End-to-end automated service processes

Understands your customers’ problems, drafts replies, and triggers follow-up activities in your ERP system.

A chat you have to manually copy questions, documents, and information into.

Source-based answers

Our answers are always based on your own knowledge — transparent and traceable.

Hallucinations, wrong answers, or missing context.

Protection against hallucinations

0% hallucinations. Ambiguous answers are flagged for review.

Real facts cannot be distinguished from hallucinations.

Processing documents in any format

Understands PDFs, images, technical drawings, bills of materials, CAD files, and more.

Understand text only.

The full customer context in view

Knows and takes into account your customer data, machine data, orders, and the entire service history.

Only consider what you have provided manually.

Go-live in under 4 weeks

Minimal setup effort and ready to use in under 4 weeks.

A major IT project that takes several months.

Fully integrated AND standalone platform

Integrated as a plugin in your ticketing system or Microsoft Outlook — optionally also as a standalone service platform.

Yet another isolated point solution.

Complete tenant separation

No training of external AI models with your data. GDPR-, EU AI Act-, and ISO-compliant.

Unclear what happens to your data.

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Ready to reposition your service?

Let’s find out together how lytra can work in your service process.